Contacts

Mines Open or Close

Ashton Coal Operations (Yancoal)

Environment and Community Response Line: 1800 657 639 (free call)

Other Enquiries: 02 6576 1111

Visit: http://www.ashtoncoal.com.au/page/contact/

 

Bengalla (Bengalla Mining Company)

24 Hour Complaints Hotline: 1800 178 984 (free call)

Blasting Schedule Hotline: 02 6542 9591

Other Enquiries: 02 6542 9500

Visit: http://www.bengalla.com.au/contact-us/

 

Bulga Coal (Glencore)

Community Complaints Line: 1800 332 693 (free call)

Bulga Open Cut Phone: 02 6570 2400

Bulga Underground Phone: 02 6570 4350

Visit: http://www.bulgacoal.com.au/en/contact-us/Pages/default.aspx

 

Glendell Mine – a part of Mt Owen Complex (Glencore)

24 Hour Community Response Line: 1800 730 883 (free call)

24 Hour Emergency Contact Number: 02 6570 0800

Blasting Information Hotline: 02 6520 2626

Visit: http://www.mtowencomplex.com.au/en/Pages/contact-us.aspx

 

Hunter Valley Operations (HVO Joint Venture)
Complaints & Blasting Hotline – 1800 888 733 (free call)
Visit: http://www.hvo.com.au

 

Integra Underground (Glencore)

Community Enquiries and Complaints Hotline: 1300 573 352

Visit: http://www.glencore.com.au/en/who-we-are/energy-products/integra/Pages/default.aspx

 

Liddell Coal (Glencore)

Community Complaints & Blasting Information Hotline (24 Hours): 1800 037 317 (free call)

Other Enquiries: 02 6570 9900

http://www.liddellcoal.com.au/en/contact-us/Pages/home.aspx

 

Mangoola Coal (Glencore)

Community Response Line & Blasting Hotline (24 Hours): 1800 014 339

http://www.mangoolamine.com.au/en/Pages/contact-us.aspx

 

Mount Pleasant Operation (Mach Energy)

Complaints Hotline - 1800 656 892 (free call)

Community Information Line - 1800 727 745 (free call)

General Enquiries: 1800 886 889

Visit: http://machenergyaustralia.com.au/contactus/

 

Mt Arthur Coal (BHP)

Community Response Line: 1800 882 044 (24 Hours; 7 Days) (free call)

Visit: https://www.bhp.com/contact-us

 

Mt Owen Mine Complex (Glencore)

24 Hour Community Response Line: 1 800 730 883

24 Hour Emergency Contact Number: 02 6570 0800

Blasting Information Hotline: 02 65700 800

Visit: http://www.mtowencomplex.com.au/en/Pages/home.aspx

 

Mt Thorley Warkworth (Yancoal)

Complaints Hotline - 1800 656 892 (free call)

Mount Thorley Warkworth Blasting Schedule Hotline - 1800 099 669 (free call)

Community Information Line - 1800 727 745 (free call)

Visit: https://insite.yancoal.com.au/contact-us

 

Muswellbrook Coal Company (Idemitsu)

24 Hour Community Complaints Hotline - 1800 600 205

24 Hour Blasting Hotline Number - 1800 772 799

General Enquiries: 02 6542 2300

Visit: https://www.idemitsu.com.au/operations/muswellbrook-coal/

 

Ravensworth Operations (Glencore)

Environment and Community Inquiries Hotline -  1800 620 553

Daily Blast Time Information - 1800 620 553

Visit: http://www.ravensworthoperations.com.au/en/Pages/home.aspx

 

Rix’s Creek South & North (The Bloomfield Group)

Rix’s Creek Community and Blasting Hotline (24 hours) -  02 4930 2665

Visit: http://www.bloomcoll.com.au/bloomfield/bfield/Operations/RixsCreek/tabid/226/Default.aspx

 

Wambo Mine Complex (Peabody Energy)

Community hotline - 02 6570 2245

Blasting information - 02 8250 5205

Visit: https://www.peabodyenergy.com/Operations/Australia-Mining/New-South-Wales-Mining/Wambo-Underground-Mine

 

Regulators Open or Close

NSW Department of Planning and Environment - Head Office

Tel: 02 9228 6111

Tel: 1300 305 695

Visit: http://www.planning.nsw.gov.au

 

NSW Department of Planning and Environment - Singleton Office (compliance only)

Tel: 02 6575 3400

 

NSW Environment Protection Authority - Head Office

Tel: 02 9995 5000

Visit: https://www.epa.nsw.gov.au/

 

NSW Environment Protection Authority - Newcastle Office

Tel: 02 4908 6800

Visit: https://www.epa.nsw.gov.au/

 

NSW Environment Protection Authority - Environment Line

To report pollution incidents (24 hours a day, 7 days a week)

Phone: 131 555

 

NSW Office of Environment and Heritage

Head office: 02 9995 5000

Tel: 1300 361 967

Visit: http://www.environment.nsw.gov.au/   

 

NSW Department of Planning and Environment - Division of Resources and Geoscience

Head Office: 1300 736 122 (toll free) or 02 8289 3968

Maitland Office (Mineral Resources): 1300 736 122 (toll free) or 02 4931 6666

Visit: https://www.resourcesandenergy.nsw.gov.au/

 

NSW Resources Regulator

Phone: 1300 814 609

Visit: https://www.resourcesandenergy.nsw.gov.au/regulation

 

NSW Department of Industry - NSW Office of Water

Water-related enquiries: 1800 353 104

Newcastle office: 02 4904 2500

Visit: http://www.water.nsw.gov.au/  or https://www.industry.nsw.gov.au/water

 

NSW Department of Primary Industries

Head office: 02 6391 3100

Visit: https://www.dpi.nsw.gov.au/

 

NSW Ministry of Health

Head office: 02 9391 9000

Visit: http://www.health.nsw.gov.au

 

Muswellbrook Council

Phone: 02 6549 3700

Visit: https://www.muswellbrook.nsw.gov.au

 

Singleton Council

Phone: 02 6578 7290

Visit: http://www.singleton.nsw.gov.au/

 

Upper Hunter Shire Council

Phone: 02 6540 1100

Visit: http://upperhunter.nsw.gov.au/  

James Barben

Director, Policy & UHMD Secretariat

Phone: 02 9274 1431

Email: info@nswmining.com.au

Visit: http://miningdialogue.com.au

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